About our Privacy Policy

Gozz BVBA gives much to your privacy. We therefore only process data that we need for (improving) our service and carefully deal with the information we have collected about you and your use of our services. We never make your information available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Gozz BVBA. The effective date for the validity of these conditions is 23/05/2018, with the publication of a new version expires the validity of all previous versions. This privacy policy describes what information about you are collected by us, where this information is used for, and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have regarding the personal data you provide to us.

If you have any questions about our Privacy policy, please contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it, what security techniques we use and for whom the data is transparent.

Webshop Software

WooCommerce

Our webshop has been developed with software from WooCommerce, we have chosen for our webhosting for myH2Oservers. Personal data that you make available to us for the purpose of our service is shared with this party. MyH2Oservers has access to your data to provide us (technical) support, they will never use your information for any other purpose. MyH2Oservers is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy.

Back-ups are regularly created to prevent data loss.

WooCommerce

Our webshop is developed with software from WooCommerce, we host our webshop on a server under our own management. We have taken appropriate technical and organisational measures to prevent misuse, loss and corruption of data as much as possible. In any case, these security measures consist of the application of SSL encryption and a strong password policy. Back-ups are regularly created to prevent data loss.

Webhosting myH2Oservers

We take webhostings from H2Oservers. MyH2Oservers processes personal data on our behalf and does not use your information for your own purposes. However, this batch may collect metadata about the use of the services. These are not personal data. MyH2Oservers has taken appropriate technical and organisational measures to prevent loss and unauthorized use of your personal data. MyH2Oservers is obliged under the agreement to secrecy.

E-mail and Mailing lists

Mailchimp

Our website uses MailChimp, a third party that handles the email traffic coming from our website and sending any newsletters. All confirmation emails you receive from our website and Web Forms are sent via MailChimp's servers. MailChimp will never use your name and e-mail address for your own purposes. At the bottom of every email that has been automated via our website you will see the ' Unsubscribe ' link. If you click here you will not receive any more email from our website. Your personal data will be stored securely by MailChimp. MailChimp uses cookies and other Internet technologies that make it easier for you to open and read e-mails. MailChimp reserves the right to use your data to further improve the service and to share information with third parties in the context thereof.

Office365

We make use of the services of Office365 for our regular business mail traffic. This party has taken appropriate technical and organisational measures to prevent misuse, loss and corruption of your and our data as much as possible. OFFICE365 has no access to our mailbox and we treat all our email traffic confidentially.

Payment Processors

Mollie

To handle a (part of) the payments in our webshop we use the platform of Mollie. Mollie will process your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal information. Mollie reserves the right to use your data to

Further improve the provision of services and to share data with third parties in the context of this anonymous. All the above-mentioned safeguards relating to the protection of your personal data also apply to the parts of Mollie Services for which they engage third parties. Mollie does not keep your data longer than is permitted under the statutory deadlines.

Reviews

Shipping and Logistics

PostNL

If you place an order with us, it is our job to have your parcel delivered to you. We use the services of PostNL to carry out the deliveries. We need to share your name, address and residence data with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that POSTNL enables subcontractors, POSTNL will also make your information available to these parties.

DHL

If you place an order with us, it is our job to have your parcel delivered to you. We use the services of DHL to carry out the deliveries. We need to share your name, address and residence details with DHL. DHL uses this information only for the purpose of executing the agreement. In The event that DHL enables subcontractors, DHL will also make your information available to these parties.

BPost

If you place an order with us, it is our job to have your parcel delivered to you. We use the services of BPost to carry out the deliveries. It is necessary for us to share your name, address and residence data with them. BPost uses this information only for the purpose of executing the agreement. In the event that BPost enables subcontractors, it will also make your information available to these parties.

Purpose of the data processing

General purpose of the processing

We use your information solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your information for (targeted) marketing. If you share information with us and we use this information to contact you at a later time, unlike your request, we expressly request you to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all kept to secrecy under the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed for the purpose of further improving our services. This information (for example, your IP address, web browser, and operating system) is not personal data.

Cooperation in tax and criminal investigations

Where appropriate, Gozz bvba may be obliged, on the basis of a legal obligation, to share your data relating to government tax or criminal investigation. In Such a case, we are compelled to share your information, but we will oppose it in the possibilities offered by the law.

Storage periods

We save your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forget request. On the basis of applicable administrative obligations, we serve invoices with your

(personal) data, we will keep this data for as long as the applicable time limit expires. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

On the basis of the current Dutch and European legislation, you as the person concerned have certain rights regarding the personal data processed by or on our behalf. We explain to you below what rights these are and how you can rely on these rights.

In principle, we do not send copies of your information to you, but only to your e-mail address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to legitimize yourself. We maintain an administration of requests, in the case of a forgotten request we administer anonymous data. All transcripts and copies of data will be sent to you in the machine-readable data format that we use within our systems.

You have the right at all times to lodge a complaint with the Personal data authority if you suspect that we are using your personal data in the wrong way.

Inspection Right

You always have the right to view the data that we process and that relate to your person or are traceable to them. You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you a copy of all the information with an overview of the processors who have this information, specifying the category under which we have stored this information.

Rectification Right

You always have the right to have the data that we process (have) processed and that relate to your person or be traceable to that effect. You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation that the data has been updated at the email address we have known.

Right to limitation of processing

You always have the right to restrict the data that we process (or have) that relates to your person or is traceable to that effect. You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation that the data is not processed until you cancel the restriction.

Right to portability

You always have the right to have the data that we process (have) processed and that relate to your person or be traceable, by having another party executed. You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you a copy of any information about you that we have processed or on behalf of us by other processors or third parties on our familiar email address. In all probability, in such a case, we can no longer continue the service, because the safe linking of data files can no longer be guaranteed.

Right of objection and other rights

You have the right to object to the processing of your personal data by or on behalf of Gozz BVBA. If you object, we will immediately cease the data processing pending the handling of your objection. If your objection Is justified, we will make copies and/or copy of the data that we process (let) be made available to you and then permanently cease processing.

You also have the right not to be subjected to automated individual decision making or profiling. We do not process your information in such a way that this right applies. If you believe this is the case, please contact our contact person for privacy issues.

Cookies

Google Analytics

Through our website cookies are placed from the US company Google, as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This information may be required by applicable laws and regulations to provide access to this data. We have not allowed Google to use the analytics information obtained for other Google services.

Third-party Cookies

In the event that third-party software solutions make use of cookies, this is stated in this privacy statement.

Changes to the Privacy policy

We reserve the right to change our privacy policy at any time. On this page, however, you will always find the latest version. If the new privacy policy relates to the manner in which we process already collected data relating to you, we will notify you by e-mail.

Contact details

Gozz NV

Veldvoort 14

2990

Belgium

T (+ 32) 0470 19 18 90

E info@gozz.be

Contact person for privacy issues

Suresh Venkatraman