Shipping and Return Policy

Shipping

We ship all orders within 10 to 15 days.
Your order will be delivered between 7.30 AM and 6.00 PM.

Shipping costs

  • NETHERLANDS € 12.50 (incl. 21% VAT)
  • BELGIUM € 9.00 (incl. VAT)
  • DENMARK (EXCLUDING GREENLAND AND FAIR ISLANDS) € 22.50 (incl. 25% VAT)
  • GERMANY € 17.50 (incl. 19% VAT)
  • FRANCE (EXCLUDING ANDORRA, INCLUDING MONACO AND CORSICA) € 22.50 (incl. 20% VAT)
  • GREAT BRITAIN € 22.50 (incl. 0% VAT)
  • ITALY (EXCLUDING SAN MARINO AND VATICAN CITY) € 20.00 (incl. 22% VAT)
  • LUXEMBOURG € 20.50 (incl. VAT)
  • AUSTRIA € 22.50 (incl. 20% VAT)
  • SWITZERLAND € 22,50 (incl. 0% VAT)
  • Norway €22.50 (incl.21% VAT)

Our shipping partners

To ensure on-time delivery, we rely on the most efficient shipping partners in Belgium:
DHL, BPOST, POST NL and DPD

Orders are delivered Monday to Friday

More questions?
Do not hesitate to email us at info@gozz.be.

Return Policy

If the size or color of your item is not right, you can exchange it within 14 days. Exchanges take place on the basis of shared postage. This means; you send the article to be exchanged back to Gozz4all at your expense and we send you a new article at ours.

Are you, despite our best efforts to provide you with a good article, for whatever reason, not satisfied then you may return your order or part of it within 14 days.

Shipping costs of the return will be at your expense.

After receiving your return we will transfer the amount excluding shipping costs as soon as possible to your bank or giro account. If you as a customer have received a wrong article because of our fault, the costs for returning the article are for Gozz4all and we will send you the right article without any costs.

Of course the items must be unworn, clean and without stains to be returned to us. Articles with stains we unfortunately can not return.

We ask you at all times, before returning or exchanging an item, to send us an email. email Contact us. In it you mention the invoice number and the reason why the product does not meet your expectations.

Items will not be returned or exchanged if:

  • Tailor-made clothing.
  • Grooming products and swimwear are never returned for hygienic reasons.
  • Sale Items.
  • Clothing that has already been worn or washed.
  • Clothing in which your child or patient's name is written or sewn into the article.
  • Clothing that you have tried to adjust yourself.
  • Clothing with any original packaging or label missing.
  • Clothing of which you do not notify your return in advance by mail.
  • The items in soles.